1. Write the /start command ("Start" button) in private messages. A keyboard with many functions will appear.


2. Telegram ID is your unique account ID in Telegram, which is assigned during registration.


3. CastleCoin balance. CastleCoin is the bot's currency. You can participate in game events that are available in the bot: Mysterious Puzzle and Return Home. You can learn more about paid services on this page.

#2.1 Purchase CastleCoin


1. Open the menu , button "Buy CastleCoin" >> select the desired amount for purchase.


2. You can top up your balance in different ways: self-transfer (from card to card), auto-payment service YuMoney and QIWI (available for players from the Russian Federation), international payment service @donate.
#2.2 CastleCoin Promo Code


1. On random days we launch a promo code that gives 20% discount on CastleCoin purchase. Subscribe to @letsplaycastleclash, and follow the news about promo code launches.


#2.3 Refund


You can cancel your subscription within 7 days after purchasing the tariff. Contact us through @CCletsplay_bot, providing the receipt and payment date.
Note:
1. Refund is only possible if you did not use our paid services during active Promotions.


2. Refund is only possible to the account from which the payment was made.

• #3.1 Getting Free Attempts
  A week before the end of the Event, players can use free attempts (5/5). This is announced in advance on the channel @letsplaycastleclash.
  
  
  1. Open the "Return Home" page in the game >> press and hold the code to copy.
  
  
  2. @cc_puzzle_bot >> menu >> "Return Home".
  
  
  3. Send your code >> "Use free attempts". After successful processing, the bot will notify you of completion.
• #3.2 Getting Rewards
  Available in premium version
  
  
  1. Open the "Return Home" page in the game >> press and hold the code to copy.
  
  
  2. @cc_puzzle_bot >> menu >> "Return Home".
  
  
  3. Send the code >> Press button 10 or 15 to select the number of code entries and get rewards >> wait for rewards to arrive in mail.
  Note
  1. Mail has a limit of 60 slots, collect rewards in time after first code entry. CastleCoin will not be refunded to balance if rewards are lost.

• Available in premium version
  
  
  1. Menu >> "Mysterious Puzzle".
  
  
  2. Click "Activate Mysterious Puzzle Access" >> "Confirm Purchase".
  
  
  3. Great! Now you have Mysterious Puzzle activated. Enjoy using it.
  Note
  1. For one game account, you can take up to 30 Fragments per event according to Event rules.

• 1. Open the "Great Merchant" page in the game >> copy the item code.
  
  
  2. @cc_puzzle_bot >> menu >> "Great Merchant".
  
  
  3. Send the item code and wait for notification of code processing. Processing one code will take no more than 1 minute. Delays are possible due to queue.

• 1. Open any Hero in the Hero Altar >> under the Hero is a blue "Recommendation" button, click it.
  
  
  2. You will be redirected to a browser page. Copy the link from the line.
  
  
  3. @cc_puzzle_bot >> menu >> "10 Days of Prizes" >> send the link to the bot.
  
  
  4. Great! Your link has been added.

• Attempts were deducted after sending the code, but rewards did not arrive in mail
  
  
  1. Wrong code: The correct code consists of 8 characters, written in English and contains characters 0-9 and A-F, updated every event.
  
  
  2. Queue: each code is processed sequentially.
  
  
  3. IGG servers: rewards come with delay. If the "records" show the number of invited accounts, but rewards did not come - you should contact the game's technical support, asking them to send rewards.

• Bot gives empty codes
  
  
  1. Codes ran out: contact support service @CCletsplay_bot, let us know so we can farm them.

• Sent code to bot, but rewards don't come
  
  
  1. Queue: each code is processed sequentially.

• I want to send a link to the bot, but I'm afraid for my game account
  
  
  1. The unique key (signed key) is available only to you. This key is forbidden to give to third parties, except our bot.
  
  
  2. Sessions of each key are valid for up to two weeks, after which a new key is generated.
  
  
  3. В первую очередь, мы используем ваш уникальный ключ (signed key) и IGG ID в рамках предоставления услуг. Бот не может ничего сделать на вашем Аккаунте, а также не входит в саму игру. The bot only needs access to the game's Events, and Events are not related to the game.
Политика Конфиденциальности

Castle Clash Players Club is a resource that tells about all the news and insider information in the Castle Clash world.

We collaborated with IGG RU, were a link between players and company employees. We passed on game errors, suggestions and much more...
For this, an official chat in Telegram was used together with IGG.

Летом 2020 года, сообщество было закрыто. After some time we returned, in December we launched a new project with a bot to make it easier for players to participate in different game events.

Yes! The bot is absolutely safe. We do not require data from you (Gmail, IGG Account and passwords). Be sure to read the Privacy Policy and Terms of Service.

Magic happens with us, and the player receives a reward on their account.

Your game account cannot be blocked as it does not violate the game's TOS.